Is there a way to exclude CI Classes from Discovery?

[Liz Brewster]

Is there a way to exclude CI Classes from Discovery?  Specifically, things like "Exit Interface Routing Rule" and "Next Hop Routing Rule"?  

[Michael de Boer]

I don't think it's possible to exclude CI Classes from Discovery.
Is there a specific reason why you don't want the data in the CMDB?


Maybe a business rule to abort an insert action of specific CI Class tables.
Don't know if that works.

Regards,

Michael

[Liz Brewster]

Michael,

Those 2 items account for a couple thousand CIs, and we don't need the data to map the infrastructure, so it's just more items for people to scroll through when associating a CI to a record.  I'm assuming the solution you recommend requires scripting?

[Michael de Boer]

Isn't easier to limit the list of CIs people can choose from?
Have a look at this:
https://community.servicenow.com/community?id=community_question&sys_id=bced12c9db9d0c905129a851ca96...


If you still want to look at the business rule. It doesn't require scripting.
On the tab "Action" there is an "abort action" checkbox.

Regards,
Michael

[Michael de Boer]

Hi @Liz Brewster 

Did you check the link in my previous post?
Maybe that is a better solution.
Let me know if you have any questions about it.

Regards,
Michael 

[Liz Brewster]

Good morning @Michael de Boer 

I am looking at the previous solution you gave me a link to, and I"m not sure I understand completely (SNOW newbie here).  I understand that when our agents are choosing CIs, they can sort/filter the list.  But I don't see how to filter the list so that it is always the filtered list they bring up.

Thank you for your help.

Liz