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Resolved! Mandatory fields for completeness report in CMDB health dashboard

Hi All, I want to understand the functionality of completeness of CMDB health dashboard.When I checked in base configuration table (cmdb) ,there is no mandatory field .Do i need to make fields mandatory in Base configuration table .If yes then which ...

_bhishek by Tera Guru
  • 3324 Views
  • 4 replies
  • 2 helpfuls

Resolved! discovery device history statuses

hi all, we are seeing some of these statuses for the discovery for windows servers from the device history. any known reason for these apart from credentials not authenticating?

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Receiving JAVASCRIPT_CODE_FAILURE Error

I want to trigger a second copy of the Network Switch pattern from a custom classifier with a view to adding some amendments to this second copy later on.As a starting point I have made a copy of the Network Switch and given it a unique name. I have ...

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david74 by Kilo Contributor
  • 1933 Views
  • 4 replies
  • 0 helpfuls

Service Mapping - Mapping Application in Citrix

Hi Community  We're currently trying to map an application in our Citrix environment.  We have the Host / Port / Icon Path and URL details for the XenApp or Presentation Server Entry Point. The map we get is below but we're not getting the applicatio...

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Marvin5 by Tera Expert
  • 2738 Views
  • 4 replies
  • 1 helpfuls

Relation between host name,name and FQDN in CMDB

Hi all, I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI. How these fields are getting discovered and what is the relation between them. I know there are some properties which determine these. As far as i have ob...

Mahak2 by Kilo Guru
  • 6186 Views
  • 5 replies
  • 0 helpfuls

Resolved! SNMP trap for OEM 13c version ?

Looking for out-of-box SNMP trap listener for OEM 13c, i can find event rules/scripts for OEM 12c not for 13c. Any help??

Rajesh155 by Kilo Contributor
  • 1747 Views
  • 5 replies
  • 6 helpfuls

Resolved! vCenter Integration

I want to populate the CMDB with VMs from vCenter, I just want to pull the VMs I don't need to procure VMs yet.After reading the Wiki, I still don't know if at all SerivceNow Discovery and/or Orchestration is required to be enabled in order to just p...

vCenter Appliance 6.7 discovery failed with /SDK access

Hi All, vCenter Appliance 6.7 discovery failing. These are linux based standalone vcenter appliances  Observed error:  Unable to establish connection to https://X.X.X.X/sdk: com.vmware.vim25.NoPermission We are on Madrid patch 10. vmware credential i...

digrajkar by Tera Contributor
  • 2130 Views
  • 5 replies
  • 0 helpfuls

Resolved! CMDB Reconciliation Data Precedence Rules confusion

Hi all, I'm pretty confused as to why the Reconciliation Engine Data Precedence Rules aren't doing what I'm expecting. I'm just trying a very simple scenario where I have 2 data sources for Windows Servers, one with a higher priority (lower number) t...

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