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How to incorporate VxRail and vBlock instances into CMDB

Our company is running a highly virtualized environment using VMware. Our virtualization team wants to create change requests and pick the primary CI as a VxRail instance. However, we are unable to find any object in CMDB (even under the vCenter inst...

theroz by Tera Contributor
  • 1795 Views
  • 6 replies
  • 3 helpfuls

Resolved! Basic authentication failed.

Hello, why Did Basic authentication fail for user: mid server? even the MID server is working fine.

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mukesh18 by Giga Contributor
  • 6291 Views
  • 8 replies
  • 1 helpfuls

Issue in vCenter discovery

Hi Team, Please suggest. I am trying to discover vCenters. One vCenter has been discovered successfully but when I try to discover another vCenter it is giving me error "Unable to establish connection to https://00.00.000.00/sdk: java.rmi.RemoteExcep...

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ahmadadnan by Giga Guru
  • 2269 Views
  • 2 replies
  • 0 helpfuls

SSL certificate update

Please be advised that ServiceNow will be updating the SSL certificate securing your ServiceNow instances in the coming weeks.  Where can i find the SSL certificates for my instance , which consumers will be using to connect to my APIs / instances . ...

Gary22 by Tera Contributor
  • 3294 Views
  • 1 replies
  • 0 helpfuls

Resolved! Alert not created if Resolution State is Closed

Hi, I am facing an issue where if the event's resolution code is "Closing", the Alert is not getting created but there are few events which have the resolution code as "Closing" but still the Alert is created. Could someone please help on this. thank...

Savita1 by Giga Contributor
  • 1610 Views
  • 4 replies
  • 0 helpfuls

Datasource histories table is not pouplated

Hello everyone, I'm using SCCM plugin and Discovery to populate the CMBD, but I'm having a problem with Reconciliation Definitions rules between Discovery and SCCM Datasource. If, I know that the Reconciliation def. works good if cmdb_datasource_last...

Source of Incident Impact Field in Event Management

How is Incident Impact set when generating an Incident via Event Management's Alert Management Rules ("Create Incident" Flow)? When the OOB Flow is used to create an Incident, the Incident's Urgency is set by a Flow Action called "Calculate Values (B...

How to execute SQL Command using Pattern for discovery.

Hello All, I need to run some SQL command in pattern. So I wanted to know if I can do that directly writing command(for e.g. select * from _v_database) in "Set Command Details" after selecting the "Parse Command Output". Or I need to set applicative ...

nimmi25025 by Kilo Expert
  • 1384 Views
  • 2 replies
  • 1 helpfuls