Is there any best practice around MID server capabilities for Discovery and Service Mapping?

Suggy
Giga Sage

‎07-26-2025 10:21 PM

What is the Best practice around MID server capabilities for Discovery and Service Mapping?

Like do I need to leave as it is with 'ALL'

or 

Should I configure anything specific capabilities for Discovery and Service Mapping?

Suggy_0-1753593606990.png

 

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J Siva
Tera Sage

‎07-27-2025 01:15 AM

Hi @Suggy 

It varies based on the requirement.

Check the below doc to understand the mid server capabilities.

https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/mid-server/task/t_Con...

 

Regards,

Siva

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Suggy
Giga Sage

‎07-27-2025 04:09 AM

@J Siva  varies on what 🙂 That is my question right

 

We want to discover all CIs using ServiceNow discovery and then implement Service Mapping.

 

Do I need to leave as the MID server capability as 'ALL'

or 

Should I configure anything specific capabilities for the MID servers used for Discovery and Service Mapping?

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J Siva
Tera Sage
In response to Suggy

‎07-27-2025 10:06 PM - edited ‎07-27-2025 10:07 PM

Hi @Suggy 
Apologies for the delayed response. Since other community members have already shared their inputs, I’ll just add that if you're planning to use your MID Server for Discovery and Service Mapping, I recommend selecting 'ALL'. This ensures everything runs smoothly without any issues.
Based on the type of CI you're trying to discover, you can select the appropriate capabilities.


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AJ-TechTrek
Giga Sage
Giga Sage

‎07-27-2025 08:28 AM

Hi @Suggy ,


As per best practice, You should not use All application if you want to use that Mid Server for Discovery and Service Maping purpose only and Capabilities you can use the All for that as Discovery and Service Mapping uses alot capabilities which can impact your discovery and Service mapping if you missed to select any capabilities.

 

Selecting All Capabilities will not going to impact anything.

 


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AJ - TechTrek with AJ
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ServiceNow Community MVP 2025