It is possible to determine if CIs are unrelated.

JesperGuldfeldt
Tera Contributor

Hello everyone,

Is it possible to determine if a Configuration Item (CI) lacks an upstream or downstream relationship? Which tool would be suitable for this, and how should it be utilized?





1 REPLY 1

Paul Curwen
Giga Sage

You can create an Orphan Rule to look for CIs that have no relationships. When it runs the compliance checks, it will give you a list of CIs that have no relationships. Do this under CI Class Manager > Health > Correctness

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

orphan.PNG

 

 

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul