ITOM - Pattern -- Can we insert data into custom table?

[Satpal Singh Pl]

Hi ITOM Experts,

Does anyone know to insert data in custom table via pattern?

Remember custom table is not extending from CMDB. 

I tried to use Transform operation or merge but result is still not working

Thanks for helping.

Regards,

SS

[Michael de Boer · Accepted solution]

Hi Satpal,

I was also looking into this, but haven't found a solution yet.

The out of the box patterns does it with the serial number table.
cmdb_serial_number is also not extended from CMDB_Ci.
I think they have done it with Pattern Pre/Post Scripts and Script Includes.
But like I said, haven't found a solution yet.
Maybe you can check this direction.

Regards,

Michael

[Satpal Singh Pl]

Thanks Michael, I got the direction already and you are correct we have to use the post/pre script for this solution. 

🙂