Lab Task(Create itunes Discovery Pattern (Part2)) is not performing normally

KyungYun
Tera Contributor

Please give me your advice.

 

As I perform quick discovery for lab's verification, discovery log shows the following error message and is not performing normally

Error Message : "Discovery status is FAILURE, Discovery using patterns failed due to lack of existence of the main CI type in the results. Check the discovery logs for more details"

 

KyungYun_2-1710811996246.png

 

KyungYun_0-1710811667104.png

so, When i check the application(iTunes@ip-198-51-12-119),

Only Name Field is populatedVersion, Description is not populated

KyungYun_1-1710811814574.png

I captured pattern designer setting

KyungYun_3-1710812238699.png

KyungYun_5-1710812321396.png

KyungYun_6-1710812340264.png

 

 

1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @KyungYun ,

 

Refer the below KB articles, which may help you.

 

https://www.servicenow.com/community/itom-forum/classify-and-discover-itunes-running-on-a-window-ser...

 

https://www.quicknexus.com/blog/discovery-fundamentals-training-lab-faqs

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

View solution in original post

11 REPLIES 11

Hilel
Tera Contributor

THANK YOU!

Thanks a lot. Saved my life.

This resolves my issue as well!

TimMoore
Tera Contributor

Thank you!

AlexUGA
Tera Contributor

Version should be $cmdb_ci_appl[].version