LDAPs Integration enable port 636

Supriya B
Tera Contributor

‎05-23-2023 02:59 AM - edited ‎05-23-2023 03:04 AM

Hi All,

 

We are converting from LDAP to LDAPs. Please answer my below queries.

1. I want to enable the port 636, what should be the source and destination IP addresses? In my view, the source is where LDAP is installed and the destination is where AD is installed.

2. How to make LDAP request from Service now? 

3. How can I confirm If LDAPs is securely connected or not?

Please let me know the best practices for converting from LDAP to LDAPs.

 

Thanks,

Supriya.

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Richard Hine
Tera Guru
Tera Guru
In response to Supriya B

‎05-24-2023 08:38 AM

Supriya,

 

Your Active directory is unlikely to be exposed directly to the public internet. Likely you will have a firewall on the boundary of your network that is currently allowing inbound traffic from your ServiceNow emergent IPs on port 389. This firewall would need to be updated to allow the ServiceNow emergent IPs on port 636.

 

Destination IP would be whatever your LDAP listener IP is.

Your SN Emergent IPs should be particular to your instances and should be available in the support portal.

 

Hope this helps,

 

Richard

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