Lifecycle stage and lifecycle status fields not getting populated with transform maps
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10-13-2022 10:27 PM
Hi,
we are implementing CMDB and decided to use the CSDM status fields such as Lifecycle stage and Lifecycle stage status fields. We are trying to load sample data using import sets and transform maps, but these fields are being set to blank despite they are defined in the transform maps.
Here is the transform script and tried with both lifecycle stage names and sys_ids with no luck.
Didn't create Lifecycle stage mappings as we are loading the CI data for the first time.
Tried creating the field mappings too with no luck.
Has anyone experienced the this issue before and knows how to fix it?
Thank you,
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02-02-2025 05:00 PM
Hi Mattias,
I know this is a very old post but did you ever find a solution for this issue?
Thank you,
Vishnu
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03-15-2025 11:38 PM
Hi,
Was reading this old post as i have simular issue with transform maps and lifecycle state/status.
For some reason it would not map.
For me the problem seemd to be related to the language, the script using the default english (EN) names but the API user that runs the import was set to dutch (NL).
It seems the name gets translated to NL befor the mapping is done and it ends up with a blank field and the NL name in the XML.
Setting the api user default language to EN fixed it for me
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02-02-2025 05:00 PM
Hi Shanti,
Do you remember if ServiceNow was able to provide a solution for this issue?
Thank you
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02-03-2025 07:46 AM
I had to set the Operational Status and rely on the mapping to set the correct LCS and LCSS.