Linux Server Identification rule has been changed from Hardware rule to Computer

venkataramac
Tera Contributor

2 weeks ago

Hello Community,

 

Identification rule for Linux Server was changed from Hardware rule to Computer Rule.

How can I revert this back to Hardware rule.

venkataramac_0-1760612753691.png

 

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haranath jivvi
Tera Contributor

2 weeks ago

Hi @venkataramac,

  1. You can start comparing the behavior with another relevant instance (DEV/TEST/ PROD) and revert the changes accordingly.

 To revert the OOB identification rules please follow below steps.

  • Navigate to: Configuration > Identification/Reconciliation > CI Identifiers
  • Search for cmdb_ci_computer in the Applies to field.
  • If the OOB identifier exists, you can revert to OOB using the “Revert to Out-of-Box” option.

If you can't identify the OOB identifier, you can start creating it manually to compare with the relevant instances.

 

 

 

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venkataramac
Tera Contributor

a week ago

Hi @Mannapuram ,

 

 

Both the rules should be available as per my Prod instance. I should not delete the Computer rule

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