London NetApp pattern

cyked
Mega Guru

I'm testing the NetApp clustered and ontap 7mode patterns in one of NPE we've upgraded to london.  I'm getting this error when I run discovery.  It does classify the device correctly, but fails:

 

Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_storage_server cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have been assigned.

 

I tried going to the pattern to "check pattern", but nothing happens. It starts, but when the debug pattern window pops up it's blank and doesn't change.

1 ACCEPTED SOLUTION

Turns out it was credentials related.  Ended up creating a new credential with admin and the correct roles and it worked.  Created another new account with the same roles but read only and it worked.

 

We only have cluster onTap devices, so 7 mode isn't in scope right now.

View solution in original post

8 REPLIES 8

Do you, by any chance, have mandatory fields in the cmdb_ci that pattern may not be able to write during discovery? If yes, try to set those mandatories to false and test discovery again. Let me know.

Substatus is required for hardware CIs, but there's a default value.  SNOW tech assigned says the issue is credential auth failure, so we'll see.

Try replacing your pattern identification section with this. I fixed a lot of bugs and it finally worked for me. Let me know

Turns out it was credentials related.  Ended up creating a new credential with admin and the correct roles and it worked.  Created another new account with the same roles but read only and it worked.

 

We only have cluster onTap devices, so 7 mode isn't in scope right now.