Map application services based on Automated Service Suggestions

[Pavithra_Raghu]

I have to map a new application service using recommendations that are generated automatically. I am unable to view the automatically created mapping application service candidates, even after the plugins have been installed and the properties have been configured.  How can I resolve this problem?

[Pratiksha]

https://yourinstance.service-now.com/now/service-mapping/application-service-readiness

Application fingerprint training status will show if it is trained or not. 

Also you will see a ui action at the top "check readiness"

[Pavithra_Raghu]

Hi @Pratiksha  ,Thank you for your response .I have already done that ,yet suggestion is not showing .

[Pratiksha · Accepted solution]

Discovered connection suggestion status

Not enough connections found. Discover more data to reach 10000 trained process to process connections.

Check this on service mapping workspace 

https://yourinstane.service-now.com/sa_ml_process_to_process_list.do?sysparm_query=is_complete=true^GROUPBYis_complete&sysparm_first_row=1&sysparm_view=

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0963421#_Toc74758487

I hope it helps

[Pavithra_Raghu]

HI @Pratiksha  , will look into it