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Mapping CI Operational status choices to the Asset state choices

IB98
Tera Sage

‎03-16-2021 01:03 PM

Hello, 

I hope someone can help me figure this one out. I am trying to sync the CI Operational status field to the Asset state field. Example, if Asset state is 'In stock' and substate 'Pending repair' the Operational status should be 'Non-operational'. How can I accomplish that? This shoiuld be OOB already, but I've added 2 more choices to the Operational status and need to adjust the mapping to direct to the 2 new choices. Thank you!

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IB98
Tera Sage
In response to P-Rudenko-SN

‎03-22-2021 07:54 AM

I've tried this code and it did not work. I am looking to see if it would be ok to base the Operational status to the install_status field on the cmdb_ci table. That would ease a lot of the trouble. I will be in touch. Thank you

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