Mid Server issue- AMB client disconnected after connecting

Dhana1
Tera Contributor

Hi,

 

We are seeing the AMB client disconnected after connecting issue in few Mid Servers, how to fix this issue.

 

I have restarted the Mid Server by logging into the server but still issue is not resolved.

 

1 ACCEPTED SOLUTION

Harish Bainsla
Kilo Patron

Hi @Dhana1 

just resolve it manually and restart the mid server.

If my answer helps mark helpful and accept solution

View solution in original post

6 REPLIES 6

Did anyone ever get back to you on how to handle this? If not, you need to go to MID Server > Server Issues

RobertCrawley_0-1792166926065.png

In there, you should see a list of outstanding issues. Open the one you need to address, there should only be one field you can update; State. Set that to acknowledged if you're currently working on the issue, or Resolved if you have cleared the issue. Once resolved it will clear out the counter on your MID server record.

 

RobertCrawley_1-1792167004255.png

 

How to do it manually?