Mid Server issue- AMB client disconnected after connecting

[Dhana1]

Hi,

We are seeing the AMB client disconnected after connecting issue in few Mid Servers, how to fix this issue.

I have restarted the Mid Server by logging into the server but still issue is not resolved.

[jonsan09]

You can try having a look at the following support articles:

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1001572
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695359

[Dhana1]

 Hi Jonsan,

I have tried both ways either by setting mid.disable_amb=true / mid.poll.time=5 but still showing as the  MID Server currently has 1 unresolved issue(s). Please address issues located below within the MID Server Issues table.

Can you please suggest

[Harish Bainsla · Accepted solution]

Hi @Dhana1 

just resolve it manually and restart the mid server.

If my answer helps mark helpful and accept solution

[saint]

Could you please elaborate the resolving manual step?