MID Server issues - MID Server encryption keys do not match and are no longer valid

Leandro Carpent
Kilo Contributor

Guys, good morning.
Could someone help me with this error? MID SERVER is accusing this error for 4 days, I have already performed the following procedures to try to resolve:
- Delete the Keystore folder
- Delete the values of "parameter name =" keypairs.mid_id "value"
- Restart the server and services.
- Update the credential password on the services.
PS: This error, only happens in the Production environment, in DEV and QA it doesn't happen.
Has anyone been through this and could help me?
MID SERVER in Windows environment

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10 REPLIES 10

Purna1
Giga Expert

Recently, We upgraded into Quebec version and find the same issues. 

To resolve the issue please find the solution

Open the MID Server form -->  under Related Links --> Click on Rekey

It will force to auto generate the asymmetric key-pair

 

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After few seconds,

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