MID Server not able to install

kms
Kilo Expert

Hi All,

I am trying to install MID Server for discovery. I have downloaded the MID Server from service now and installed in the system. Also followed the steps given in Service now and made changes in config.xml and wrapprer.override.xml. I am able to see the MID Server service created in services. But not able to start.

Please help me on this issue

1 ACCEPTED SOLUTION

Antony_Alldis
ServiceNow Employee
ServiceNow Employee

Hi Shyama,



This is sounding like a configuration issue in the <path_to_MIDserver>\agent\config.xml



07/25/16 05:59:34 (157) MIDServer WARNING *** WARNING *** org.xml.sax.SAXParseException; lineNumber: 30; columnNumber: 79; The entity name must immediately follow the '&' in the entity reference.



Please check line 30 - column 79 of the config.xml file - I would hazard a guess this will be the "password" parameter.



To resolve it - use a password that doesn't contain an ampersand "&" as this appears to be breaking the XML.



Regards,



Tony


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13 REPLIES 13

Beat me to it there Tim!


Thanks!


danjohnson
ServiceNow Employee
ServiceNow Employee

Also check you are using a valid account to run the service.


kvamsikrishna
Mega Expert

HI Shyama km




Mid Server Process:


1) first you have to download the mid server


mid server--> download-->windows/linux 64(based upon your os)


2) create one username and password and give mid_server role to that user


3) After download the mid server, then we have to extract that zip file, then you will get one agent file


4) open that file(agent), then click on config.xml


5) change config file,   instance url, username(point no(2)), password(point no(2)), mid server name(optional), then save


6) run the mid server in terminal


7) goto mid servers refresh 2 or 3 times


😎 Then you will get mid server with status up




Thanks


vamsi krishna




Please Hit like, Helpful or Correct


calimanfr
Tera Contributor

Hi,

Sometimes the config.xml file is corrupted by the installer, modify it by hand.

Regards,

Andrés