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Resolved! Facing issue in Installing MID Server in Windows 2016 Server

Hi All,  I am trying to install the MID Server in Windows 2016 Server. While installing MID server it ask for Local Service Account Details. I have created a user in Local users and Groups. Now I am adding that user in Local Security Policy. Local Po...

Resolved! [Z] Question about user account for MID Server

In one of the Discovery doc by ServiceNow, this statement is written:"Assure you use a separate user account for each MID Server or share the same account across multiple MID Servers." What exactly it means? I have heard many people saying to use sep...

Suggy by Giga Sage
  • 2091 Views
  • 2 replies
  • 0 helpfuls

Discovery of CIs using VPN?

Our customer is asking to check the feasibility of discovering their CIs using VPN between ServiceNow and customers data center. Is that possible?

Suggy by Giga Sage
  • 550 Views
  • 1 replies
  • 0 helpfuls

Can we discover VPN tunnels using CMDB Discovery?

Hi Team, Can we discover VPN tunnels using CMDB Discovery? I am looking for an out of the box solution. I added the API key credentials but i dont think we have probes/patterns to run this discovery as the discovery logs is still trying with snmp and...

dvelloriy by Kilo Sage
  • 1927 Views
  • 3 replies
  • 3 helpfuls

Manager field is not syncing from ldap

We have ldap integration setup and the manager field for some of the users is not populating. Upon investigation i have found that manager field in source table is empty which means data is not even coming from ldap for some users. What could be the ...

Resolved! How to create a custom activity in Workflow

I need to create an activity in workflow. Please refer this picture (Success, Failure) and Let me know the solution please, How to create this below activity Thanks .

WhatsApp Image 2024-11-26 at 9.22.50 PM.jpeg
SK5555 by Tera Contributor
  • 1880 Views
  • 3 replies
  • 1 helpfuls

Discovery of CIs marked as "Retired" or "Non-Operational"

We marked some of our CIs as retired  for a test: Status- Retired Operational Status- Non-Operational  These CIs are still on network and we wanted to check the impact of discovery on these records.  Now, the these are being discovered but these are ...

ditu by Giga Contributor
  • 6357 Views
  • 7 replies
  • 1 helpfuls