MID SERVER Notification

[mike2agk]

Hello, i have a couple of mid servers in a Windows boxes. is there a way i can send a notification to myself if the Mid servers go down at any point?

[mike2agk]

Hey Berny, so i made the updates as shown in the link also added emails addresses however, when i tested the update by bringing the a mid server down i didn't get an email. what is the issue here?

[mike2agk]

hello Berny thanks for the update i followed your steps however it still didn't work. so i did more digging and noticed that "glide.email.test.user" system property is configured to send all outbound email to a specific email address. when i add my email to that property and test by stopping a mid server i get notified that the mid server is down but my only concern is now i get all sorts of email from service-now for any change because i guess the "glide.email.test.user" property which now has my email added sends email to me as well. how do i just have only notification for mid server down status?

[bernyalvarado]

Hi Mike,

You will just need to stop using a testing email account. Go to System Properties >> Email Properties. Make sure you clear out the email for the "non-production" testing and make sure sending email is enabled.

Thanks,

Berny

[mike2agk]

hello Berny,

You have been of great help thanks. i have a quick question, how do i access the "Active Discovery Errors"

[bernyalvarado]

Hi Mike,

There's multiple places where you can look for Discovery errors.

Two key places are the following tables:

discovery_log

discovery_device_history

Thanks,

Berny