Missing EC2 Instances in cmdb_ci_vm_instance – AWS SGC

Daniel May
Tera Contributor

3 weeks ago

We are seeing gaps in our Virtual Machine Instance class where several EC2s are not being discovered. Our AWS Service Graph Connector is configured and runs on a daily schedule. The missing EC2s have been online for multiple days.

 

How can we ensure the Service Graph Connector discovers all our EC2 instances as expected?

0 Helpfuls
  • 282 Views
2 REPLIES 2

Vijaya_Mnpram
Tera Guru

3 weeks ago

@Daniel May  Did you check the sys_object_source table? Usually, everything sent from any SG would be entered here from the first time till every update. 

Also, try entering a manual entry through IntegrationHub ETL. Is the entry getting classified as right one or getting skipped. 

0 Helpfuls

Daniel May
Tera Contributor
In response to Vijaya_Mnpram

3 weeks ago

@Vijaya_Mnpram Thanks for the response. It looks like they are missing from that table for the past month. Does that table only get updated when something changes or is it every time the SGC runs?

 

When we look into the import sets it appears the updates are being ignored due to "IRE Payload is empty. There are no records to insert or update"

0 Helpfuls