Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection

[pavanyuvi]

Hi All,

We are getting the below issue

"Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection"

only loadbalancer information is populating,please find the attached image.

In discovery log it is showing it is taking as "citrix netscaler pattern",Identification is running fine but in connections

Executing SSH command: show vserver | grep ciname

2018-09-24 11:48:29: Executing SSH command: command -v sudo

2018-09-24 11:48:42: Command result: ERROR: No such command

2018-09-24 11:48:46: Command result: Warning: Feature(s) not enabled [GSLB]

2018-09-24 11:48:46: Execution time: 16956 ms

get policies rules and actions relations

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

get our vip policies

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

keep all relevant rules

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

keep policies matching our port or not matching on port

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

get all actions

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

merge actions and actions name

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

extract vservers from actions

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

get vserver info

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

extract members and ports

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

 Create connection

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

verify no connections

2018-09-24 11:48:46: Execution time: 0 ms

filter out all connections with non operational status and without ip address

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

keep all connections with port 0 empty * or null on seperate table

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

remove all connections with port 0 empty * or null on seperate table

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

replace empty ports with real ports

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

union both tables

2018-09-24 11:48:46: setAttribute(connections,[])

2018-09-24 11:48:46: Execution time: 0 ms

Create connection

2018-09-24 11:48:46: Step condition is false. step not executed.

2018-09-24 11:48:46: Execution time: 0 ms

Regards,
Pavan

[daniel_badyan]

Hi Pavan,

it looks like the pattern starts failing right from the first step shown here. the command :"show vserver | grep ciname"

"ciname" is taken from the $name parameter and it feels like that's not an actual name. is that correct?

if it is, we'll need to figure out why is was populated that way back in the identification section.

in case "ciname" is a real name, try running the command manually(against the LB itself, or in debugging the pattern, using the command promt) and see what results you get, and if they make sense. 

i'm interested to know if it helps, let me know please. thanks.

[Michael Skov2]

Try entering debug mode and go through the steps. As Daniel is stating, it seems the first command is failing. 

[pavanyuvi]

Hi Michael and Daniel,

Ci name is correct.I tried to run all steps in that pattern all are working successfully.

After debugging the below steps and output

Create connection:operation executed with no change to the debug session (Note: This could be due to the operation returning empty results or failed precondition)

verify no connections:operation executed with no change to the debug session (Note: This could be due to the operation returning empty results or failed precondition)

when i run this command in command prompt "show vserver | grep " + $name

output:

Warning: Feature(s) not enabled [GSLB]

Regards,

Pavan

[Sumeet Verma]

Hi There,

whats the fix of this? i'm facing the same issue. what would i need to do post debug. thanks...