Missing Workflow Contexts

sarahyelton
Tera Expert

‎05-29-2019 08:05 AM

While troubleshooting an issue in regards to a requested item workflow skipping an activity/approval when it shouldn't have, I noticed that there are MANY requested items are missing the workflow context.  There doesn't seem to be a pattern as far as date.  The vast majority are closed and the approvers are captured on the RITM but the related links to view the workflow or workflow context are missing.  Running a report also confirms that this data is missing.  How could this happen?  We need to preserve this data for audit purposes.

  • 2,064 Views
8 REPLIES 8

Luiz Lucena
Mega Sage
In response to Ashutosh Munot1

‎12-11-2019 09:25 AM

This is PROD, same issue as the author of this post.

I know there is a table cleaner somewhere, that is the case, just could not find yet where it is located.

0 Helpfuls

Ashutosh Munot1
Kilo Patron
Kilo Patron
In response to Luiz Lucena

‎12-11-2019 01:04 PM

HI,

This is the table which has the configuration:

sys_auto_flush


Thanks,
Ashutosh

0 Helpfuls