The ServiceNow documentation mentions a credential needs to be created to connect to the Entrust and Digicert systems and I would like to make sure the credential used only has the required permissions granted for access, but I don't see what those a...
Hello, I am looking for OOTB process for attaching/removing etc. tags for VMs on vCenter from ServiceNow. Anybody aware of any existing apps that could achieve this rather than using REST API calls? Thanks!
Does the MID Server store Discovery data on the local disk? That is, is there ever any Discovery data "at rest" on the MID Server?For example, I Discover one Windows device and determine the hostname and IP address. The data is in this format. <disco...
Does Servicenow Discovery updates Description field ?I want to check this for windows server class Also, where can i check which fields are updated via servicenow discovery ?
Hello, I wanted to know what the below tables store, the use of tables, and the relationship between these tables. 1.alm_asset2.cmdb_model table Thanks,Atik
Hello Community! I have set up EMC Isilon devices in Discovery and am very happy with the results, except for one thing: there is no relationship from the Storage File Share CI to the Server on which it is mounted. As a solution for Linux Servers, I...
Hello, was wondering if there is a way to have my alert management rule execute my subflow every time the event_count increases. I can get it to update every time the alert gets updated no problem, but i end up looping my flow because i have a part i...
Hi All, There is a requirement to show the alerts by specific family/service/service offering on a dashboard.we do not have any field which can identify the family/service/service offering on the alert. Is it good approach to give the filter for 'Con...
Hello Team, I would like to know the impact and risk when we disable the alert co-relation properties for event management module. Can some one let me know disabling this properties is good practice or not [ so far i know it is not] but i want to mor...
When I discover Wireless Lan Controllers they get categorized as "IP Switches". Discovery works perfectly except for this. What's the easiest way to create a "Wireless Lan Controller" class and have these set to this class on discovery and have it wo...
I have a multi-row variable set with internal name "appuser_mrvs". The MRVS has a reference variable "appuser_var" that pulls record from the sys_user tables. I wanted to drive approvals based on the users identified in the "appuser_var" variable, ho...
Hi there,Is there a way to obtain a list of all classes discovered on the instance?To understand precisely which class is being discovered, we can sort the [cmdb_ci] table by the Discovery Source field or by the created by/updated by field, leaving o...
I am running Discovery on an IP Address and I get Active, now Classifying from Shazzam, then Classified, now Identifying from SNMP and then I get Script error in sensor: TypeError: Cannot read property "items" from null from HorizontalDiscovery Prob...
Hi, Can someone please help me in listing down what all applications comes under AiOps for ITOM and the plugins/store applications that need to be installed for them? Thanks
Hi everyone I have been battling all day to figure out how to kick of a flow as soon as a specific catalog item has been used in the service catalog. The flow itself is very basic but I have never used flow designer before. What must happen is this:A...
