Modify or Create Discovery Patterns

Shivani Sahu
Tera Contributor

Hello Everyone, I required technical help on modify the discovery pattern, The requirement is to update the pattern for network devices class (IP router and IP switch) so that the firmware manufacturer and firmware version value is populated in the respective fields instead of added in description of the CI. for now, based of OOB configuration those fields value is populated in description field when any new CI is created from discovery.
How to fix/resolve this, please provide the inputs.

 

Screenshot has been attached for reference.

 

Regards,

Shivani

1 REPLY 1

Pratiksha
Mega Sage
Mega Sage

Hi, I have written this one for F5 firmware version but you need to do the similar steps. 

 

https://www.servicenow.com/community/itom-articles/retrieve-firmware-version-of-f5-using-pattern/ta-...