Motadata event management integration with servicenow

[rtrtungal39]

Hi ,

I need to integrate Motadata with ServiceNow for Event Management. Could anyone guide me on how to set up this integration so that events from Motadata are converted into alerts and automatically create incidents in ServiceNow?

Thank you for support 

[Tanushree Maiti]

Hi @rtrtungal39 

Refer this implementation guide:

Create Integration Profile at Servicenow 

Configuring AIOps to ServiceNow Integration 

Motadata AIOps Integration with ServiceNow 

[rtrtungal39]

Hi @Tanushree Maiti ,

Thank you for your response.

I have one question: Is it possible to implement integration using SNMP trap–based communication for Motadata Event Management?

[Tanushree Maiti]

Hi @rtrtungal39 

Check this SNMP Trap Listener is a component that allows the server to configure Motadata AIOps 

Also refer documentation on generic flow: 

Configure event collection for SNMP traps 

SNMP Traps and ServiceNow Event Mangement

what is SNMP Trap integration in Event management .