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‎01-24-2022 06:06 AM
Customer got a requirement that he just need to store count of headset in CMDB and count should get reduce as it get assigned to employees? how can we achieve this in cmdb without any manual intervention
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‎01-24-2022 06:57 AM
This is done using Consumable assets. A consumable asset represents a quantity of a particular model that is available in a particular stockroom. Once one of those is given to a consumer, this consumes the quantity of the consumable record and the quantity field is reduced. You can then see the quantity you have remaining and order more as needed. This is an asset management topic, and you can find more information about Consumables in the ITAM Forum.
Please mark this as Helpful and/or Correct Answer if this fully addressed your question.
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‎01-24-2022 06:57 AM
This is done using Consumable assets. A consumable asset represents a quantity of a particular model that is available in a particular stockroom. Once one of those is given to a consumer, this consumes the quantity of the consumable record and the quantity field is reduced. You can then see the quantity you have remaining and order more as needed. This is an asset management topic, and you can find more information about Consumables in the ITAM Forum.
Please mark this as Helpful and/or Correct Answer if this fully addressed your question.
The opinions expressed here are the opinions of the author, and are not endorsed by ServiceNow or any other employer, company, or entity.