Network devices discovery issue

[Community Alums]

Hi All,

I am having the device for which single IP is cofigured against two different hostnames with different serial numbers.

Means it is a cluster type.

but we are able to discover single device instead of two devices in servicenow.

Please guide me.

Thanks & Regards,

Pritesh

[SiD2]

Hi @Community Alums 

Yes, ideally it should. We have a stacked switches library in the network switch pattern that discovers both master and slaves and creates relationships b/w them too.

If you don't observe that happening, check the discovery pattern logs and let us know here.

[Pritesh-TechM]

Hello,

Below is the pattern available here in my env.

step {
name = "Stacked Switches"
comment = "Shared library has been disabled for unsupported Cisco Nexus switches to avoid creating secondary switch CIs for Nexus FEX. CIsco Nexus don't support switch stacking."
if {
condition = eq {
get_attr {"isNexus"}
"false"
}
on_true = ref {refid = "3cc3da63db71d3406ec43220ad96197a"}
on_false = nop {}
}

please gudie me.

[konijetisumanth]

try this way 

[konijetisumanth]

yes 

refer below image

Please click on "help full" it resolves your issue.

[Community Alums]

HI @SiD2 & @konijetisumanth, 

I got the master-slave point and our customer have done with it. 

customer have configured the one as master and one as slave.

but still we are unable to discover the devices.

i have shared you the pattern which is used in discovery.