Networking fundamentals required for ITOM

KhasimKhanP
Tera Expert

11 hours ago

Hi folks,

Which networking fundamentals are essential before starting in IT Operations Management (ITOM)?

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3 REPLIES 3

Nikhil Bajaj9
Giga Sage

11 hours ago

Hi @KhasimKhanP ,

 

For IT operations management (ITOM), essential networking fundamentals include understanding core devices like routers and switches, data communication concepts, and various network protocols such as HTTP, TCP, and SNMP. A grasp of the OSI model, TCP/IP, NAT, load balancing, and VPNs is crucial for managing network infrastructure, ensuring reliability, and facilitating communication between devices and external networks like the internet. 

 

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Regards,
Nikhil Bajaj

Nikhil Bajaj9
Giga Sage

11 hours ago - last edited 11 hours ago

Hi @KhasimKhanP ,

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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Bhuvan
Kilo Patron

10 hours ago

@KhasimKhanP 

 

Basic Computing & Networking fundamentals would help you with ServiceNow ITOM especially with Discovery and Service Mapping modules. 

 

Networking background is not mandatory for implementation of ServiceNow ITOM but would definitely be an added advantage to discuss with Client Stakeholders to understand their network architecture and provide recommendations for placement of MID Servers for Discovery and Service Mapping, network and firewall pre-requisites for implementation and configuration.

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

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