New and Testing out Discovery

[kydomingo]

Hello and Good Afternoon.

Hope everyone is well!

Very new in Servicenow and trying to test out Discovery.. I have a PDI and have install a Mid server in our environment. Connectivity from the Mid server to the PDI is/was successful as I can see the MID server instance within the PDI where status is status is "up" and "validated". As such, wanted to test a quick discovery using the IP of the MID server.. however, am stuck as it errors out right away on (Shazzam) launch with the following error: Script error while attempting to launch Shazzam undefined.  Searched but can't get a solution to the issue.  Not sure if I have missed an configuration and/or if this will actually work if/when the MID is an on-prem  server connecting to a PDI (assuming it should work as the PDI can see the MID Server).

Thank you very much in advance.  Any assistance would be greatly appreciated.

Best regards,

ken

[Muhammad Salar]

Hi,
Thank you for your time and answer. Resolved

[kydomingo]

Hello.

I believe I instaled the "Discovery and Service Mapping Patterns" application.

[SK Chand Basha]

Hi @kydomingo 

Install Product (com.snc.discovery) instead of Plugin you will get Cloud Governance  and Provisioning and ITOM Licensing plugins by defalut.