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‎10-04-2018 04:20 AM
Hi All,
we are getting below message in service mapping for some of business services.
"No inclusion connection created from CI (type: cmdb_ci_appl_sharepoint). Please check the correctness of the incoming connection and the pattern".
when i run a quick discovery with respective IP address, there is no issue. But facing issue in service mapping.
Can some one help me on this. Thanks in advance.
Solved! Go to Solution.
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Service Mapping
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‎10-10-2018 05:35 AM
Finally with the help of HI support, we resolved the issue.
solution : add cmdb_ci_appl_sharepoint table name in ECC agent property.
ECC agent Table :ecc_agent_property
Property Name :map_accuracy_errors_ci_types_to_exclude
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‎06-15-2021 02:15 AM
it is like hiding the issue. Did you know why it happened?
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‎02-20-2024 07:34 AM - edited ‎02-20-2024 10:54 AM
I know this old, but I have a similar error with Tomcat, and I agree with @johnnyjava & @pratiksha11, the so called resolution with the property map_accuracy_errors_ci_types_to_exclude is actually not resolving but hiding an issue.