No results returned from probe

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04-02-2024 07:50 AM
Hello experts,
In some discovery jobs, I get this No results returned from probe in the error log at the beginning of the discovery job and it takes long to start discovering the first CI. In most cases the job times out before finishing the complete scan.
In the example below, it took about 40 minutes to start scanning the first IP.
Your feedback is highly appreciated.
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04-03-2024 02:48 AM
Hello @BK14,
Please refer to the below link:
https://www.servicenow.com/community/itom-forum/discovery-error-no-results-returned-from-probe/m-p/1...
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik
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04-06-2024 12:27 AM
Hi @BK14 you can refer this KB articles what are most common errors occured during four phases of discovery troubleshooting
Discovery troubleshooting | Error messages - Support and Troubleshooting (servicenow.com)
Mark it helpfull and accept solution. If this help's you to understand.
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04-08-2024 07:02 AM
Hi @BK14 are u using the same discovery schedule for all types of devices? Also what are the capabilities added for the MID server that you are using for discovery?