How to resolve "No results returned from probe."?

Mallikharjuna
Tera Contributor

‎10-26-2020 03:19 AM

How to resolve "No results returned from probe."?

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tim_broberg
ServiceNow Employee

‎10-26-2020 10:15 AM

That is an irritating warning, isn't it?

It doesn't, in general, indicate any actual problem. There isn't a lot you can do about it, apart from write your probes to always produce some output.

Most of us just put up with it.

You can modify your probes to always generate some output.

If they are out of the box probes, we could probably complain and log a problem: this out of the box probe constantly returns no results. I probably should, but I'm afraid I've gotten used to ignoring this one.
    - Tim.

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Ashutosh Munot1
Kilo Patron
In response to tim_broberg

‎10-26-2020 01:38 PM

+1

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Henrik Jutterst
Kilo Sage

yesterday

I just ran into this warning again and in my case this was due to Firewall blocking SSH traffic from MID server to the hosts.

Hope that might help future questions regarding this message: "No results returned from probe"

I also found this KB with some additional help - for other reasons: KB1002071
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1002071

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