No Server found in my AWS Server (Cloud Management)

[William Lee]

Began experimenting and exploring the capabilities of Cloud Management. I followed the tutorial video found on the ServiceNow Youtube channel for the initial set up using AWS, and everything seemed to work, but a colleague stated that there was a lack of a server found in the Discovery results. Doubled check the hardware for the cloud and he was right, no server found. Did I screw up the setup? How do I fix this? Wanted to speak to anyone who had run into a similar issue and could provide some guidance.

The AWS instance I am running is an EC2 instance, type t2.micro. Thanks in advance and appreciate the help.

[calebc]

Update:

We confirmed that in AWS 169.254.169.254 is allowed by default to all EC2 instances.

The root cause that one of my EC2 instances was that the default gateway on the EC2's interface was incorrect.

I had others that had successfully passed the manual test of running the Powershell command locally. I'll continue to troubleshoot and report back what I find.

[Sukraj Raikhraj]

verify the credentials is configured correctly in SN.

[Runjay Patel]

Check out this video, it will clear all your doubts and help you to understand Cloud Discovery queries in details.

Link: https://www.youtube.com/watch?v=GWAvGbnCmlQ&ab_channel=ServiceNowHelpdesk

It help you to understand below points.

• Cloud Discovery
• Cloud Service Mapping vs Discovery
• Steps by step setup
• Practice with real world scenario
• Troubleshooting
• CI Class Tables and Attributes
• Amazon AWS Cloud Discovery Step by Step Configuration
• Azure Cloud Discovery Step by Step Configuration

Please mark reply as Helpful/Correct, if applicable. Thanks!!