Are Barracuda and F5 WAF supported by ServiceNow?

skp
Tera Expert

Hi guys,

 

We are in the process of discovering Barracuda and F5 Web Application Firewalls. Are they supported OOTB? If they are not supported what would be the way to go forward? Custom patterns? 

 

Thanks.

5 REPLIES 5

Rahul Priyadars
Giga Sage
Giga Sage

May i have the exact Model for these devices please?

I doubt we have OOTB discovery available for Barracuda Spam Firewalls and F5 Firewalls.

Regards

RP

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @skp,

OOB these are not supported by servicenow, but you can create new custom classes, classifier and pattern and other related components and proceed with your implementation.

Refer snow doc link on the support of firewall below.

https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/it-operations-manage...

 

Let me know if you need any help with new discovery implementation. If you want this from SNOW, raise a request in idea portal.

 

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Vivektietsood
Tera Guru
Tera Guru

yes custom patterns is what I would suggest. Both Barracuda and F 5 Web Application Firewalls are SNMP devices and here is a link to an example that has pattern for F 5

https://docs.servicenow.com/bundle/helsinki-it-operations-management/page/product/discovery/referenc...

 

 

here is link to simple SNMP classifier

https://www.youtube.com/watch?v=qhg3Uw8KRRM&feature=youtu.be

This link points to the custom discovery patterns

https://docs.servicenow.com/bundle/helsinki-it-operations-management/page/product/discovery/concept/...

 

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