How to populate BIOS Serial number on CIs using Agent Client Collector?
By default, agent client collector populate Base board serial number on host CI.How to populate BIOS Serial number instead on host CI using Agent Client Collector?
Forum Posts
AWS Firewall to be discovered in ServiceNow CMDB
Hi Team, We do have a client requirement to discover the AWS Firewall in ServiceNow CMDB Is servicenow discovery is able to fetch the firewall details into the CMDB ? If Yes What is the table name and Is there any additional subscription required f...
Relating discovered application instances (cmdb_ci_appl) to software models
Hi, Recently I've been looking at supporting our technology owners in handling lifecycle management of hardware and software in relation to our business applications. We're also in the process om moving to the common service data model. We have disco...
Is there any way to get the time when the Mid Server was down.
Hello everyone We are facing an issue with the some of the mid servers - It get's down frequently. As soon as we login to the mid server, status changes to up. We are trying to figure out what is causing this issue. So, we need to get the timeframe a...
How to resolve the issue:- java.lang.IllegalArgumentException: Invalid uri 'https://****.****.****.*****.***:9060/***/**/****/***/ReferenceError: "name" is not defined. (<refname>': escaped absolute path not valid
Hello All,I have configured REST GET Method, its working fine when I'm Testing from REST Message GET method, but the same method when I called from workflow activity it giving me this error.java.lang.IllegalArgumentException: Invalid uri 'https://***...
Resolved! MID server Capabilities
Hi,Receiving below error after running discoverymid server is not a suitable mid because it does not have the following capabilities capability:Nmap value:NullPlease help me resolve this issue.
Classification debugging not working. glide.discovery.debug.ci_identification
Has anyone used glide.discovery.debug.ci_identification to debug classifiers on Paris? I've debugged classifiers in past but now i can't get any debug output for classification detail. The docs for debugging classifiers are pretty useless (ya, sur...
Resolved! Does CMDB alert group/correlation consider Service map based data
Hi, ServiceNow have CMDB based alert grouping option, does it group/correlate the alerts related to CIs of a Application Service? For example, I have a sample application service( refer below pic), will ServiceNow correlate and group the alert relate...
How to configure Connection Section Pattern ?
Scenario: There are two applications named Paris and Rome. We need to create service maps for both of them individually. These two applications are using one common CI i.e Zookeeper (IP: 10.21.80.12) but the next layer is different for both of them: ...
Event Generator
Hi during the class we had a tool called Event Generator. This tool would allow is to generate fake events for testing. Does anyone know how we can obtain this tool? Thanks
Resolved! Missing Azure Services during Discovery
Hi Community We recently updated to version 1.0.88 Discovery and Service Mapping release. We're looking to discover the below Azure Services that some are now available with the release but we don't appear to be discovering them. So I wondered, do we...
Resolved! Updating Process Classifier
I created a pattern type and am now looking to update the process classifier but can't locate where to do so. There is an indicator to do this via the Triggers probes related list but I cannot locate that either.
How can entry points be added to a service application using Flow Designer or bulk upload?
I have ~50 IP Addresses to add as TCP entry points to an application service. Is there a way to add these either by bulk upload or flow designer instead?
Horizontal discovery showing error that finding no record in CMDB while doing service mapping
Friends, I am trying to do Application service for Pulse secure application. (VPN application) The below is the requirement to do the service mapping , VPN service end point is “ https://secure.XXX.com “ where the port is 443 for that URL. And VPN po...
How to write a script in maintenance rule to add ci's to the maintenance
Suppose we have some ci's and we need to add them to the maintenance rule using script
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