Infoblox Discvoery
Afternoon all I have been asked to discover an InfoBlox system. The OS it's running on is NIOS.. and it seems to be running across 6 servers. Any ideas of where to start??
Forum Posts
Resolved! Service Mapping SAP - Type of SAP User
To create a Service Map for an SAP ECC (Linux) system, documentation states that an applicative credential needs to be defined outside of the SSH credential. The SSH credential we have is an AD user. What type of SAP user does service mapping requ...
Resolved! About discovery Windows servers from MID server through firewall.
Please tell me what to do for discovery when there is a firewall between the MID server and the target windows server. Firewall has already set the communication permission of port 135 for WMI, but even if discovery is executed, it fails. Is there n...
SN SCOM Connector bi-directional information
Hi ServiceNow community, We would like to integrate SCOM 2019 with ServiceNow San Diego and Itom and use the bi-directionnal functionality that's available in the SCOM connector. I would like to know from a technical aspect, how does the communicatio...
Creating custom CI attributes to cmdb_ci_win_server table.
Hi Can anyone provide some notes/feedback on creating custom CI attributes in windows server table.
NNMI Configuration Setup
What are the prerequisites required to configure NNMi setup in servicenow? Thanks, Roopa
Related entries in CI identification rule - Need Clarification
Hi Experts, Need your kind explanation, Last weekend we have upgraded ServiceNow from Quebec to San Diego release in Dev instance, after upgrade while doing IRE testing we have notice few new rules are automatically added for many class tables in ...
CMDB groups in CMDB View dashboard
Hello Experts,I have created a few CMDB groups and I want to showcase them on CMDB View Dashboard. How is this possible?Any leads will be appreciated. Regards, Srishti R
Resolved! Event Management Implementation
How are you usually implementing event management projects. Only unidirectional or bi-directional? One of our client is using around10 monitoring tools like zabbix, solarwinds, splunk etc. and question is, if we are bringing all the events to Servic...
How to exclude a VMware Virtual Machine Instance CI from being discovered
Hi, would anyone know if I could use the Process Classification record (found under Discovery Definition -> CI Classification) for vCenter to exclude a certain name of a VMware Virtual Machine Instance from being discovered? This post mentions to con...
Resolved! Does tag-based application services not update tagged CIs automatically?
I have set up some tag-based application services. A virtual machine instance CI was updated by our cloud discovery with tags matching one of the tag-based application services. (The service is set to Operational.) I expected the CI to be added to th...
Excel sheet to convert CIDR to IP range for discovery import set
My client gave me an Excel sheet of CIDR networks to discover (e.g. 10.1.2.0/24) and to import into Discovery I need start and end IPs for the import set transform. Anyone know an easy way to convert this in Excel?
Resolved! Best practice guide for Service Discovery schedule run (Post service discovery / mapping implementation)
How often should a Discovery schedule be triggered or invoked ? is it every day / weekly ? When is it best to run the Discovery schedule ? off peak hour or Off business hours ? Can someone send me a best practice guide or material which can be used b...
Why does an Event with the same MessageKey keep linked to the same Closed Alert even after 4hr period?
Hello, Event with the same message key keeps getting linked with the Closed Alert even the time Different between the Time of event field from event Record and the initial Event Time Field from Alert Record is more than 4hr (System Property:evt_mgmt....
Resolved! Clone preservers for Discovery and Service Mapping?
We are having 3 instances - DEV, STG, and PROD. Currently we are working on Discovery and Service Mapping project - Still WIP in in DEV only, but we got an urgent requirement to clone PROD over DEV in order to do the Instance Upgrade So how to deal t...