We do have user provisioning done using PowerShell to add user to AD groups, Azure Groups and DLs before getting hired. The issue we are facing is the MID memory is getting full due to some memory leaks. What we identified is under the orchestrator u...
I want the value of the variable field integer in the negative, there is some script is running background to calculate the client priority in an incident I need to make the variable value negative so that it will work as excepted. this is an Integer...
Hi All, How do i Remove Options label that gets created when a checkbox type variable is created.Please let me me know if there is any alternative Regards,Kirti
Hello All!Is it possible to set auto-refresh for the lists on agent workspace? I am aware that is possible on the landing page, but could not find it for the lists.Thanks in advance
Hi All,Any suggestions if we want to change the default Oracle Instance name from sid@hostname to servicename@hostname? I have tried to modify the "Oracle DB On Unix" pattern and replaced $sid with another variable in step "sets the display label". T...
Service Mapping allows you to throw an API to a service endpoint and check the server/DB relationship from the endpoint from the service origin. CI's Dependency View is one of the information obtained from Discovery.(e.g., the relationship between se...
Hello Community,We have a requirement regarding the Manual Service Mapping but without the use of Discovery setup or Service Mapping plugins. Can you please suggest the correct approach / procedure for manually doing Service Mapping and approach for ...
There are several different parts of our IT division and our company that have requested we create scheduled jobs in our ServiceNow instance. The goal of these jobs is to generate a task that assigns to a specific group (which is then emailed that a ...
I'm working on Service Mapping engagement using Top-down discovery. For one of the Service, I'm using Dynamic CI group as the population method and able to view the Service CIs list as well. Unfortunately, I'm unable to view the Service Tree and gett...
I am trying to run discovery from my own instance on a process that is suggested from application finger printing. When I try to run discovery on a suggested application I get this message: Failed to create pattern Error: There is no CI Type table: u...
Hello Team I need your help to understand the how the ham , SAM data can be reflect in CMDB means it create the two different CI for HAM & SAM or it create only one another think if you have reference documents how the CMDB,HAM,SAM are related with ...
[Rome] Do I need the OOB Business Rule "Sync Ops Status for CMDB CI"? It acts on the Hardware Status value of a CI, and our organization does not maintain or otherwise use this attribute, even for synching with Asset table. (I understand it is mo...
Hello All, We are trying to discover Service Mapping . Since our client have most of their infra on Cloud hence they are using AWS elastic Load Balancer . Please let me know if anyone have done any such service mapping for their project. When we try...
I'm trying to create a connection to a MS SQL Server by using the MS SQL Server Endpoint as below, however the "Database" attribute is not shown: If I go to Ci Class Manager and lookup for the "Database" attribute it is defined there: How can I dis...
How do you auto-download the install file from a command line? This would replace the steps in the MID Server install instructions to navigate to your instance and download the install file to meet your needs. After I download the file, the next st...
