No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false' .. but

JJ20
Kilo Guru

trying to run a linux discovery

 

credential works with 'test credential'

 

No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false' .. BUT only on one of my instances (my sandbox).  The login credentials and shell work on the other servicenow instances (dev, test, prod).

 

Any ideas where I could look to see why I get the unsupported shells in my sandbox, but it works fine elsewhere.

 

1 REPLY 1

Rahul Priyadars
Giga Sage
Giga Sage

See if this KB is of any help for you-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695258

Regards

RP