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Resolved! Event Rules - Regex and Groups

I'm setting up an integration with Dynatrace SaaS, and I'm having trouble extracting one piece of data from the additional_info field.  We are receiving the Dynatrace 'tags' as part of the additional_info. There are multiple entries in this 'tag' fie...

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NAT and overlapping IP addresses

Has anyone had to deal with large enterprise discoveries where issues like growth by acquisition can cause an overlap of ten space IP addresses? What are the options for organizations like this? Multi-tenancy seems like an obvious option. Turning off...

bmortin by Kilo Explorer
  • 3334 Views
  • 3 replies
  • 0 helpfuls

Export List of Records into CSV with SysID

Hello All,I really need help on the scenario that one of Managers is asking me. They wanted to export CSV files from a List of Records including the SysID (32 long string ID). I can find it individually but not as part of a list.Please advise how to ...

salvadormar by Kilo Guru
  • 25050 Views
  • 30 replies
  • 29 helpfuls

Resolved! SNMP v3 Context

Hi all,Is there any option to add "context" to SNMP v3 Discovery credentials?I'm running into an issue where there are devices in the environment that require SNMP v3 "context" and I don't see the option in the GUI form. I also don't see any mention ...

thebeacht by Kilo Contributor
  • 2813 Views
  • 8 replies
  • 2 helpfuls

Network firewall Discovery

HI All, I am trying to discover the firewall in my environment but getting the error as "ACTIVE BUT COULDN'T CLASSIFY" I tried to search the OID for the switch in the payload so i can make a new System SNMP OID  but unable to find those could anyone ...

Insomaniac by Kilo Expert
  • 2647 Views
  • 7 replies
  • 0 helpfuls

discovery status active for a long time

I have scheduled some discovery scan in the dev environment in the interval of 1 hour for a window of 4 hours. all of them use 1 mid server. the scans are taking longer than expected compared to when we run them on their own without others being sche...

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Resolved! MID Server IP Ranges: priority between include and exclude

Hi Community I have  a Discovery Schedule on a range (ex: 30.8.0.0/16) but I need to exclude a subnet inside this range (ex: 30..8.59.0/24) If I configure a MID Server with an include IP Range (30.8.0.0/16) and an exclude IP Range (30..8.59.0/24), is...

vithara2 by Mega Contributor
  • 1672 Views
  • 2 replies
  • 0 helpfuls

Relation between IP Router and Switchport?

Hi, I have a CI in IP Router table and it has a number of Switchports. I have all Switchports created in [dscy_switchport] table and they are linked to the IP Router CI, however I do not have a relation in [cmdb_rel_ci] table. If I should add this re...

Resolved! I need a Azure ARM Template example

Hi Team, could someone give me a sample Template for MS Azure? I need a json script. I would like to create a ServiceNow Cloud Management Azure Catalog Item, but i dont know how can i do it. I have tried it with AWS and it works fine with a cloudform...

itspezi2 by Giga Contributor
  • 3788 Views
  • 8 replies
  • 2 helpfuls