Hi , I have created a playbook that raises a change. But I already have a standardized change template. How can I raise a standard change (from standard catalog) ? Or Is it possible to schedule a change (a standard change) so it gets raised every mo...
I am trying to run python script from ServiceNow. I tried a way to run Commands through Mid Server but it is not detecting python command however other windows commands run properly. Also I tried to run a Batch file by same way which then execute pyt...
When I tried to discover printers,not all information of printers being populated in table.For almost 80% printers Manfacture id and model id has not been discovered. We tried attaching MIB files of respective manfacturers and run the discovery but s...
HI, I'm looking for advice on optimizing our Discovery schedules. Right now, my company is setup with two discovery schedules per day, 12am, 12pm, both two hour max run time. Both schedules contain the same 65 range sets. I'm pretty new to the compan...
I've got an odd one here. Our Network Switch Discovery Pattern is unchanged, still in its OOB state. I believe that's worth mentioning up front. Now, what's happening is the Network Switch pattern is running and picking up Serial Numbers from both t...
I am beginning to test New York along with the newer Pattern Discovery method. Everything seems to be working as it should, but I cannot figure out how to change the serial number type that is being plugged into the computer record. I've tried a f...
Hi We have implemented discovery and have an issue with discovering one set of Linux servers. Access between the MID servers and Linux servers has been opened through the firewallports 22, 161 and 135 are open the credentials are in service now and a...
As part of our due-diligence on deploying discovery across our environment, I am looking for situations where discovery scans have had a significant negative impact on network performance. We will be deploying discovery even if there is a risk of it...
Hi, We have few EMC Isilon Storage Systems, which we would like to discover. Any input on how to do that would be appreciated. Thanks,Ashish
I published a report (when I was still trying figure out what I was doing), but I did not write down the link. Is there a way to find the link?
There are a number of questions open on this issue in the forums but no resolutions I can see. Discovery is able to query our Meraki devices via SNMP and s getting a MIB II response. The sysObjectId is from the probe results is: <sysObjectID oid="1.3...
We have been creating a lot of dependency maps in hopes of helping us determine impact. One of things we thought we would be able to do would be create an incident against a business service and it would tell us the other related CIs. For example, we...
Please let me know if there are any ways of integrating NetApp and Commvault alerts on to our ServiceNow instance. Kindly share some useful links which would help in completing the task. Is there any blog on ServiceNow where someon...
I have a client that is pushing back on granting the Discovery account administrative rights on certain devices. Can anyone speak to why admin rights are needed, versus a monitor or read-only rights?
Hi All We are pretty new to ServiceNOW and have just started running Discovery We have a number of Nutanix clusters running their native Acropolis hypervisor, does anyone know if there is an Discovery probe? or integration for this OS & hardware, as ...
