Nutanix Identification issue
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11-02-2023 01:59 PM
Hello Everyone,
Having issues with 17. Get Nutanix Host step from nutanix components pattern.
When I test this step result is coming as empty. I have validated permissions on Prism side and all is good, If I try to hit api call from postman it works but for any reason on ServiceNow Side body is coming as empty.
Any ideas what could be the issue? credentials are right, discovery schedule is right, permissions on prism user is right, plugins latest versions are right. Please if you have any idea what could be the issue let me know, I would appreciate it a lot.
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11-03-2023 04:17 AM
Hi @Luis Castor ,
Nutanix is not currently a supported platform for CIM / SMI-S discovery. The discovery team is working on an API-based pattern for Nutanix, but it is not yet available.
You can look at the doc:
Ideally, you will be able to discover the Nutanix through Prism. so you need to ask your teams for API detail for those Prism centers.
Please mark Helpful / Accept Solution so that it helps others with similar questions.
Thanks & Regards
Prahlad Kumar
Tera Expert
LinkedIn - https://www.linkedin.com/in/prahlad-kumar-92a877117/
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11-03-2023 07:07 AM
Hello @Prahlad Kumar,
https://docs.servicenow.com/en-US/bundle/vancouver-it-operations-management/page/product/service-map... this is exactly what I'm trying to use but as I mentioned on my post Nutanix component pattern is returning empty response from Get Nutanix Host step. For now I'm just able to get prism central and elements, still working on pulling hosts.
