Hi everyone,
I am working on a CMDB Health lab related to Duplicate CI Remediation, but I am facing an issue where duplicate tasks are not getting created.
Here is what I have already done:
- Created duplicate CIs (same name under cmdb_ci_server)
- Verified CI Identifier rule (active, using "name" attribute)
- Checked CMDB Duplicate Identification Rules (active)
- Tried running background script:
new CMDBDuplicateTaskUtils().createDuplicateTasks();
- Checked Scheduled Job: "De-duplication: Populate Duplicate Task Data" but I do not have "Execute Now" option
- Refreshed CMDB Workspace and Insights multiple times
Issue:
- Duplicate CI Remediation tasks are not getting created
- Duplicate CI Remediations table is empty
Question:
Is there any additional configuration or role required to generate duplicate tasks in a lab instance?
Or is this a limitation of the lab environment?
Any help would be appreciated. Thanks!
