Oracle GLAS integration with servicenow

konijetis
Tera Contributor

‎03-29-2025 03:08 AM

Hi All 

 

Could you please help me in steps or guided docs for Oracle GLAS integration with servicneow, which includes prerequisites to integrate with servicenow.

 

We are going to impliment SAM pro with a client, which i need to integrate and get data of oracle.

 

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luffy3478
Tera Guru

‎03-30-2025 10:52 PM

There was someone already addressed your question earlier. 

 

while you're on-boarding all Oracle entitlements in SAM Pro, please share the following docs about Oracle GLAS with your CMDB/Discovery team - Oracle Global License Advisory Services (GLAS) data collection.

They have to take care about the rollout of ServiceNow ITOM Discovery (Agentbased/Agentless) on all servers in where Oracle DB, Middleware or Java is running.

 

Please check this SAM blog about Oracle GLAS by ServiceNow - GLAS data collection & Oracle Options & Management Pack processing, compliance in SAM

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