Overview and details tab swap

sushmithava
Tera Contributor

Hi All,

I need to swap overview and details tab of em_alert table which is on service operation workspace. I tried through UI builder but it's not working. Please suggest other ways.

Thank you!!

1 ACCEPTED SOLUTION

@sushmithava 

simply re-order the sequence by dragging the right side options

see this where I highlighted and the Details is in 1st place and Page Collection is in 2nd Position

 

AnkurBawiskar_0-1786013317509.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@sushmithava 

you can do this I believe

-> create record variant only for em_alert table and swap the tabs

what did you try so far and what didn't work?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@sushmithava 

I was able to change it for PROBLEM

1) go to this variant "SRP Record" and click Duplicate in Settings (Ensure you are in correct scope)

https://instanceName.service-now.com/now/builder/ui/page-settings/experience/aa881cad73c4301045216238edf6a716/a4f4c1ca7300301045216238edf6a7cc/params/view/ddd9404843fa2110f20fff53e9b8f2bf

AnkurBawiskar_4-1786011902101.png

 

Duplicated the variant and gave new name and condition so that it works only for problem table records

AnkurBawiskar_2-1786011770793.png

 

Before

AnkurBawiskar_0-1786011700567.png

In the new variant the order is changes on right side

AnkurBawiskar_1-1786011717106.png

Later -> the order is swapped

AnkurBawiskar_3-1786011792115.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

Thanks for responding!!

After duplicating a variant what are the changes that you have made for swapping the tabs.

@sushmithava 

simply re-order the sequence by dragging the right side options

see this where I highlighted and the Details is in 1st place and Page Collection is in 2nd Position

 

AnkurBawiskar_0-1786013317509.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader