Pass the user input from workflow task to another task in a workflow

Priyanka9 · ‎05-05-2020

I have a custom workflow on a custom table that creates a series of tasks. The first task's user input is required in the second/next task.

I wish to store the data in 'user Input' field data somewhere in the workflow so that I can use that as a description for the next task in the workflow.

Is it possible, please suggest !!!

I think the workflow.scratchpad can be used to store the value. I'm not sure how to pass the value from the workflow task to scratchpad.

Ashutosh Munot1 · ‎05-06-2020

Hi,

You can still do that.

Put on run script activity in between this two tasks. Then get the journal entries.

var gr = new GlideRecord('customtablename');

gr.addQuery('parent',current.number);

gr.query();

if(gr.next()){

workflow.scratchpad.notes = gr.work_notes.getJournalEntry(-1);

}

Then this scratchpad can be used in next task.

Thanks,
Ashutosh

View solution in original post

Ashutosh Munot1 · ‎05-05-2020

Hi,

You can use workflow.scratchpad for sure.

I used it in task activity as below where i want to pass the number from one task to other

workflow.scratchpad.num = current.number;

In next task you can directly use workflow.scratchpad.num whereever you want

Thanks,
Ashutosh

Priyanka9 · ‎05-05-2020

Hi Ashutosh,

The example you have given is using the current.number. Current points to the table of Workflow.

This is not working for me.

I want to store the user input/work notes that are put on the first task by the user. When this task will be completed, a new task will be created as per the workflow. In new task, I want that same info( user input/work notes) posted in the description of a new task.

I am not able to get the user input/work notes on workflow.scratchpad variable.

Please suggest what else can be done.

Kunal Varkhede · ‎05-05-2020

Hi,

Current points to the table of Workflow ?

- Yes it point to the workflow table, If your table related to service catalog then it will not work.

like workflow.scratchpad.variable = current.number;

instead of that use below

workflow.scratchpad.variable = current.variables.variable_name;

For getting task details try to dot walk like task.fieldname and assign those to workflow.sratchpad.variable

try like below

workflow.sratchpad.variable = task.fieldname;

Thanks,

Kunal

Priyanka9 · ‎05-05-2020

Hi Kunal,

It is not a service catalog table nor RITM table.

It a custom table.

I wish to store the user input/work notes that are put on the first task by the user. When this task will be completed, a new task will be created as per the workflow.

In new task, I want that same info( user input/work notes) posted in the description of a new task.

I am not able to get the user input/work notes on workflow.scratchpad variable.