Resolved! Nom noms
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Forum Posts
About outbound setting of MID Server used in Cloud discovery
I am discovering AWS with Cloud Discovery.The MID server is also on AWS and built on EC2At this time, the AWS security group (outbound) is set on the MID server, but the following problem has occurred.There is also a method that does not set a securi...
Resolved! Application Service discovery
Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...
VM Instance deleting the relationships when it is moved to Terminated state
Hi Experts, we have recently implementing the discovery and as part of azure cloud discovery, we observed a weird behavior that the VM instances that are created with operational status and then when it is moving to terminated status it is deleting a...
Resolved! Windows / Linux Server Build Date
Hi All, I am attempting to discover the build date of Windows and Linux servers. Is that at attribute that is captured out of box? If not, has anyone created an extension to retrieve the information from the BIOS or perhaps interpret the informatio...
Resolved! Install multiple mid servers on Linux server
Question: Can we install multiple mid server on single linux server I have installed a mid server on linux in /opt/servicenow/mid folder When we extract .rpm file, system auto creates a folder in opt/servicenow folder. Do I need to log in with anothe...
Best practices in moving Manual Service Mapping from Dev to higher instance
Hi All,We have created few Manual Service mapping in dev instance and we need to move into higher instances. Do we have any method to move using tables other than manually creating again in higher instances. Please suggest
Error when trying to upgrade ACC-V on Windows OS
Hi,I got an error when trying to upgrade ACC-V on Windows OS.ServiceNow explains that you need admin rights to upgrade. However, even if I set that up, the error could not be avoided.Does anyone know the cause and how to deal with this?Regards,Yuna
How check application owner of discovered certificate
We have requirement in certificate management area as, Certificate renewal task should go for approval to application owner of certificate. How to find application owner value of discovered certificate?
VMware Workspace ONE UEM
Hi Team, There is a request from the client to integrate ServiceNow CMD and AirWatch. They would like to ensure the RF gun CI information as well. Wanted to achieve the integration via Rest API. 1) What are the pre-requisites needed to get this inte...
SQL monitoring through acc agent
Hi All, Acc agent is installed on the SQL server and SQL instances are created in CMDB. I would like to monitor the SQL related parameters, could you please confirm how i can achieve. I tried with default SQL check but its not giving desired result.I...
Not able to see metric chart or metric explorer
Hi,In Agent Workspace, I open an alert, click Metric tab, page with charts cannot be loaded, saying Error 500. In Event Mangement -> Metric -> Insight Explorer, I added a CI entity which is a host with ACC installed, and drag metric to chart, but no...
One of our MID server stopped authenticating with Local and Externally hosted accounts.
Hello experts!We have multiple MID servers in our environment. One of our MID servers stop authenticating with local and externally hosted in CyberArk accounts. It basically fails at the Classification phase. There is no error on the MID server and t...
Capture events like "EC2s spun up for 3 to 5 hours and decommissioned " in Kubernetes discovery
Hi Experts,How to capture events like "EC2s spun up for 3 to 5 hours and decommissioned "Could it be possible to capture event services (that exist for a short duration and outside the duration of regular discovery schedule timings) in Kubernetes dis...
