Fetch “Container Nodepool” details from Azure
Hello, Do we need sperate integration with Azure to fetch the container Noodpool? Or with Horizontal Discovery we can discover Container Node pool?
Forum Posts
Assigning groups to sites as defaulted values
All,How do I assign groups to sites as the defaulted value using either UI Policies or Business Rules.I have a user who is asking that upon choosing a site for a ticket, is it possible to have assignment groups automatically populate in the groups fi...
Resolved! SEVERE *** ERROR *** Can not parse content
Restarted MID server (due to it appearing hung thanks to a discovery job). Noticing the following error in agent.0.log: how do we determine what is causing that fatal? 11/04/20 05:07:41 (622) Worker-Standard:ServiceDiscoveryProbe-3286778d1b9ce0108...
Mid Server issues after cloning of instance
Hi, We cloned the DEV instance, and we lost the 'Mid User', later we created new user with old user id and new password. added that is config,xml file. did restart, Invalidate and Validate, now we are seeing 3 issues. like below- 1. 'User XYZ associ...
SIR-Security Incident Response-How many days to implement
Hi,One of our clients in the financial sector asks us to create an offer for the implementation of the SIR.The implementation will be basic, installing plugins, role configurations, permissions and separating from other incidents tickets.If you have ...
How to find an average of incident and catalog in report ?
How to find an average of incident and catalog in report ?
Error "User credentials cannot be used for local connections" while discovering MID Server
Hello folks,I am trying to discover a server which is our MID Server. When i am trying to test the credentials, its displaying "Connection successful" whereas when i am discovering it via Discovery its giving me error as "User credentials cannot be u...
Certificate Management:pki_admin does not have access to modify fields on unique certificate records
We are working to implement Certificate Inventory and Management in the near future. in testing, we've run into a challenge. Users with role sn_disco_certmgmt.pki_admin are unable to modify allowed fields on the unique certificate records (cmdb_ci_c...
What role need for user to create a Change request?
Hello, We are new to ServiceNow. We are recently adopting a Change request in our environment to use. But I'm having an issue with the tech accessing the Change Request form in their backend portal. Techs have the Itil, sn_change_read, and sn_cha...
While Updating Event rule I'm getting the below error
Hi Team, While updating event rules I'm getting the below error, can someone help me to resolve this Thanks,Hari
How we create a interactive filter monthly wise ?
How we create a interactive filter monthly wise ? likeJanuary FebruaryMarch AprilMay----December like this anyone help me ??
help needed having issues in creating interactions in the walkup location queue.
hi would need some help as i am having issue in getting the interactions created after scanning the serial number of the laptop using the service portal widget. i understand i need to use the facade function not sure is that true as i have tried to u...
how to populate data dynamically into choice list which belongs to 2 tables
Hello Everyone, I am trying to populate data into choice field from the table and i have no idea how to do this. My issue is: I would want to select the typer of share and when i click on file share in the second choice list i would want to populate...
Automated way to disable/retire CIs not updated for 45 days
We are currently using SCCM to pull in assets, and just kicked off a project to begin utilizing discovery. We have a bunch of retired assets that were previously pulled into our instance that are now retired. We're looking for a way to automate chang...
Issue with Service Graph Connector for AWS in ServiceNow
Hello, Good Day! I'm trying an integration using Service Graph Connector for AWS. I have an AWS Trail Account.I have performed all the steps mentioned in KB1220597 and configured the properties in ServiceNow. While Running the Import Sets get the bel...
