All, I have a question about the version of Java that is run by the MID servers WRT licensing. Is it dependent on the client to make sure that they have licensing for that version of Java running on the MID servers? Or does ServiceNow provide the l...
The SAM discovery policy is defined to execute every 4 hours. What determines the execution time? Does the ServiceNow Instance store the last execute time and then every 4 hours send out the “Sam Advanced Discovery” check request? Is the timeout s...
The ECC queue on devices that have the ACC agent has the "Enhanced Discovery" check definition running frequently. The understanding from reading the ServiceNow documents is the Discovery Check definition, called Enhanced Discovery, should not execut...
Some of the Agent's Host data collection value is "Collection failed". The value changes to failed when an output is sent and no response (INPUT) is found in the ECC queue. A few hours later the problem will correct itself and the Host data collect...
Hi. I'm trying to discover Azure Cloud resources. I've been supplied with the necessary Keys and IDs to set up the Service Principle credential, which tests ok, and a Subscription ID to use in the Service Account. I can pull in the data centers witho...
Hi I'm trying Event Management.When I configured the Zabbix connector and tested the connection, I encountered the following error:Connection test failed: RESPONSE ERROR : < Code - -32602 > < Message - Invalid params. > < Description - Invalid parame...
Hi I have a doubt when I try to connect the SCCM am getting the below error *attached screenshot can anyone know how can this be resolved. RegardsAshfaq
Hello, Some end users are able to submit the timecards on project tasks. We need to restrict to submission of the time cards when the project task is closed. if we restrict, does it affect any other functionalities? Thanks in advance
Hi All,Please share inputs on how an AMB message is sent to the MID Server’s channel.ServiceNow portal says:"The MID Server opens a persistent connection to the instance through the Asynchronous Message Bus (AMB) Client and listens on the /mid/server...
Hi, We have a requirement to integrate ServiceNow with Microsoft AZURE AD for automatic user provisioning. In our case, we already have LDAP that imports users. However, we are moving away from LDAP to Azure AD for user provisioning. We would like to...
Good morning. Could anybody let me know if we can create an on-call schedule in ServiceNow, without members, just with a phone number? If so, can you kindly provide the steps?
When I click on Discover Datacenters It shows this error 'Error :Failed to process the payload for translator List_Datacenters_Response_Processor com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to process the payload for tra...
For a hardware asset, how do I add a new substate to an existing state, and how do I add a new state? Want to use the "stockroom" feature and have a custom value for something that is "in stock". Replies are appreciated. Thanks.
Need to link a SAP GRC request with a SNOW request we have couple of options and process flow is Option 1Save a SNOW request --> on save , trigger a SAP GRC ARM (ACCESS REQUEST FORM) (synchronous call ) and get the GRC#.Trigger a url using this grc# ...
Is there anyway to create relationship for host and application with different source in CI Class manager ? ( not discovery source or SCCM source)
