Robust Transformer Definition-CMDB Integration Studio Application Data Source
Hi everyone,I could not find the documentation related to CMDB Integration Studio Application Data Source. Can anyone please help me find any information for this topic.
Forum Posts
Resolved! ServiceNow Discovery not discovering a CI anymore due to decommissioning
Hi,I am in doubt about the ServiceNow Discovery behavior as soon as a CI is decommissioned so it's not operational anymore: What will ServiceNow Discovery do in the CMDB in this use-case?I always was under the impression that, as soon as the CI is no...
CI_Discovery source updated even when no CI updates are done?
Hi,Probably a simple question to answer but just to set my mind in the good mood again.Discovery or any other source can have a CI in it's data but the data of the CI in the CMDB is the same as the data of the CI in the source data so no CI update is...
Resolved! Server Uptime and start_date
I have a requirement to display server up time on server forms. I noticed there is a start_date field on linux servers that is getting populated by OOB discovery methods but the start_date field on a Windows machine is left blank. Are there plans to ...
Discovery of EMC data domain and Avamar
Hi All, How to setup discovery for EMC Data Domain and Avamar.
Resolved! SNMP traps are not processed by midServer
Traps are received by midServer but they are not seen in Event form.Have installed mid server in a Linux serverHave configured config.xml as follows<parameter name="url" value="https://xxxx.service-now.com/"/><parameter name="mid.instance.username" v...
Resolved! ITAM Implementation best practices
Hi everyone, Could you please share any docs or links related to best practices in implementing SAM & HAM. - Workshops - Next steps - Overview of how to complete a successful implementing Thanks in advance to everyone who'll share some knowledge! ...
Resolved! Discovering Linux Servers on the Azure Cloud
I have an on prem Linux server which was migrated to an Azure Cloud. After the migration, ServiceNow is not able to discover the Linux server on the cloud. ServiceNow successfully discovers the Virtual Machine that it runs on, but it is not discove...
Has anyone used the Google Cloud Platform (GCP) Asset Inventory Discovery? What is the use case? Is this scalable?
Has anyone implemented Google Cloud Platform Asset Inventory Discovery as depicted here: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/service-mapping/reference/gcp-resource-inventory-discovery.html What is the use...
Resolved! CMDB vs Asset Records
Hi everyone. I'm working on Asset Management side and I have this scenario, where my assets serial always changing because the CMDB team is updating the serials in their CMDB table base on(RITM Request to update Serial). Because of that, I have lot o...
Discovery Schedules for AWS and Azure
We are discovering AWS and Azure cloud resources and servers. In each cloud provider, we have many service accounts. For AWS, since we have a master account, it appears we can rely on a single discovery schedule to discover cloud resources for all s...
Resolved! ESX server Discovery
Hi All,We are looking for a way to discover ESX servers in our environment through SNMP. Is it possible to get all the details of ESX through SNMP. If yes, if anyone can help us with the prerequisite or steps for the SNMP discovery of ESX, it will b...
Discovery status is "Socket is closed" for Cohesity Integration
Hi, I am integration servicenow with Cohesity.I can see cohesity resource are getting created in cohesity table (VMs, Protection Jobs,..) and also Event records are . generated for critical alerts. But Discovery status shows "Socket is closed" and Mi...
RTE Entity Mapping Conditional Script - Access input of ETL Entity which doesn't have Path field
I have RTE Entity Mapping:Source Entity - ETL Entity of import set table which don't have filled Path fieldTarget Entity - ETL Entity of staging tableI want to have a conditional script for RTE entity mapping from source entity to target entity. In t...
Transformation Failed Error
Hi All, I am importing data in CMDB using Service Graph Connector for Microsoft Azure, with the help of Robust import set transformer. I have received 'transformation error' for few records, rest are processed properly.Attaching the error screenshot ...
