Password Manager Pro integration

[Henrik Jutterst]

Anyone with experience on connecting ServiceNow with Password Manager Pro to manage credentials for E.G. Discovery or Service Mapping, having a master of passwords in an external system (in this case PMP).

Does it work?

https://www.manageengine.com.au/products/passwordmanagerpro/help/passwordmanagerpro-serviceNowIntegr...

[Larry Youngquis · Accepted solution]

Henrik,

Yes, it does work with PMP, but it would require a custom integration to PMP for Discovery Credential Management.   As far as I'm aware, CyberArk is the only supported external credential storage system for ServiceNow and is supported OOB.    

I've used PMP in a previous instance and a custom java application was required.

The link to the application in the ServiceNow Store is for storing and retrieving passwords for users to external systems.  I don't believe that it allows Discovery to access the PMP repository.    Although, I could be wrong and would be very much interested if it does allow Credential Management to interact with PMP.

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/credentials/concept/c_Ex...

[Henrik Jutterst]

Thanks Larry. Just the kind of feedback I was looking to get in this question.

I'll mark your answer as a correct one even though I can't verify this at the moment.