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Resolved! New MID Server service won't start

On a new install I'm configuring in our lab environment I keep seeing the following error in the wrapper log after attempting to start the service. [Fatal Error] :32:78: The character reference must end with the ';' delimiter. This is on Windows 2016...

Resolved! Learning Service Now from scratch

Hi Experts,  I want to learn service now from the beginning . Could someone please suggest from where should I start ?I want some links to guides, documents,vedios   which could help me get started.Please suggest how to do some practical exercises (i...

vgarg by Kilo Explorer
  • 50982 Views
  • 35 replies
  • 17 helpfuls

Digital Portfolio Management (DPM) - Configuration errors

Hi   All,I'm running into an in issue where for some reason 1) I raised incident but still I don't see   in Needs Attention in Enterprise Portfolio. Pls see first screenshot 2) Not sure how to fix the errors in the second screenshot in Enterprise por...

JyothiMalkared_1-1720402473434.png JyothiMalkared_0-1720402448179.png

Discovery pattern to parse XML with attributes?

I'm trying to create a Discovery pattern to parse an SN MID server's config.xml file but I'm having issues getting it to work.The "Parse XML file" pattern action works well for the below kind of XML, where you just want the inner text. I can use the ...

Resolved! To discover Patch on the Windows servers

We have requirement to Discovery the Patches(cmdb_ci_patches) table. However, I would like to know if the discovery will be able to give us the information like.. what is the patch installed, Patch version, last installed patch. There are some postin...

sumanjungay by Tera Expert
  • 6565 Views
  • 15 replies
  • 4 helpfuls

Resolved! Windows PowerShell is in NonInteractive mode

We are working on Servicenow integration with Exchange server. When running a powershell script. we are getting below errorHas anyone faced this issue ? *** Windows PowerShell is in NonInteractive mode. Read and Prompt functionality is not available....

vdeshpande by Kilo Explorer
  • 20236 Views
  • 11 replies
  • 0 helpfuls

Tag Based Service Mapping - Related Question

We have recently started the Tag based service mapping in our environment. We have created manually created the CI Tag Categories and Tag Based Service Families.My question is do we need add the Tag Based Service Families each time and Map to the CI ...

Autopopulation of Assignment Group in Group Alert

Before, the assignment group is empty in a group alert upon creation. But now, we have seen that it is now being auto populated based on the assignment group information from its secondary alerts. May I know what mechanism or system properties has be...

sanche1 by Tera Contributor
  • 500 Views
  • 1 replies
  • 0 helpfuls

Service Mapping HLD

I am working on Srvice mapping HLD for my project and i need guidance on this like where to start and which page to refer. If anyone would have suggestions , it would be really helpful for me as a beginer in this ar