Plugin - Cloud Access Interface

[Margarida]

Hello!

 I'm on my way to integrate with LogicMonitor and I have installed all plugins that are necessary apart from: 

   -Cloud Access Interface;

I have looked in all patterns and service mappings and nothing! Do you have any idea how can I find this one in the Store, please? 

Thank you!

P.S.: the ones that I installed were the following ones: 

Plugins required:

• CMDB CI Class Models
• Integration Commons for CMDB
• Discovery and Service Mapping Patterns
• Cloud Access Interface ??????????????
• IntegrationHub ETL

System Plugin Dependencies:

Service Graph Connector for LogicMonitor has dependency on the following system plugins that need to be installed separately.

• Cloud API - com.snc.cloud.api
• Integration Studio API - com.glide.integration_studio
• ITOM Discovery License - com.snc.itom.discovery.license            
• ITOM Licensing - com.snc.itom.license
• Pattern Designer (NG version) - com.snc.ng.pattern.designer     

[Amit Verma]

Hi @Margarida 

Can you check this link https://store.servicenow.com/sn_appstore_store.do#!/store/application/33105ac1b7131010d53b32c6ee11a9...

Thanks & Regards

Amit Verma

[AJ-TechTrek]

Hi @Margarida 

These all plugin will be available on ServiceNow Store but Dependent System Plugin should be installed before that.

I believe that I have got it "Cloud Access Interface" in the store is :

https://store.servicenow.com/sn_appstore_store.do#!/store/application/33105ac1b7131010d53b32c6ee11a9...

I can confirm you that with this app you will be able to update "Discovery and Service Mapping Patterns"

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[Margarida]

When I go to that site it says 'ready to install' (check print 1) and when I go to my instance it does not appear. (print2) 

[Amit Verma]

Below posts could be helpful :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0812246

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748910

Thanks & Regards

Amit Verma