Populate Firmware version through ServiceNow discovery

Rutuja K
Giga Guru

Hello,

 

I want to populate details regarding windows firmware like version, last upgrade in CMDB through discovery process. These details are part of hardware.

 


How to extend pattern to get these details?

 

 

Thank You!! 

1 REPLY 1

HrishabhKumar
Kilo Sage

Hi @Rutuja K ,

This is not your exact requirement but this community thread talks about discovering Firmware version as well, take a  look might be helpful : https://www.servicenow.com/community/itom-articles/retrieve-firmware-version-of-f5-using-pattern/ta-...

 

Thanks.

Hope this helps.

If my response turns useful, you can mark it helpful and accept solution.