Displaying Outages by location
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‎07-03-2024 06:14 AM
I am looking for a way to represent when an Office is impacted by an Outage for either loss of power or internet. I don't know if it makes sense to create an Office as a service and associate the router and APC as dependencies to display this on the Service Operations dashboard. Any guidance would greatly be appreciated.
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‎07-11-2024 11:47 PM
Use outage table to store the Outages ( cmdb_ci_outage ) and leverage task fields location field for getting the location information.
Make sure office location are updated on the cmn_location table.
-> After creating report on outage table add it to the
Service Operation Dashboard.
Mark correct and helpful, if it helps.
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‎07-18-2024 09:18 AM
thank you for your response. to clarify, I need to create a Report and post it to the Service Operations Dashboard?