Displaying Outages by location

craigrowlson
Tera Contributor

I am looking for a way to represent when an Office is impacted by an Outage for either loss of power or internet. I don't know if it makes sense to create an Office as a service and associate the router and APC as dependencies to display this on the Service Operations dashboard. Any guidance would greatly be appreciated. 

2 REPLIES 2

Saiganeshraja
Kilo Sage
Kilo Sage

Use outage table to store the Outages ( cmdb_ci_outage ) and leverage task fields location field for getting the location information.

 

Make sure office location are updated on the cmn_location table.

 

-> After creating report on outage table add it to the 

Service Operation Dashboard.

 

Mark correct and helpful, if it helps.

 

thank you for your response. to clarify, I need to create a Report and post it to the Service Operations Dashboard?