Populating Azure Tag value in CMDB

[Alias]

Hi,

In my Azure account I have some VM's and each of VM's have asset tags , for eg. Company Location tag which is used to store location of my company . Using Discovery I have achieved cloud based integration of Azure - CMDB .

But for every Virtual machine instance asset tags are available in Azure, whereas in ServiceNow Asset tag with respect to VM is not available or not fetched from Azure. Please help to get this Asset Tag in sync with Azure.

[Alias]

Hi Ram,

Thank you .Having some confusions on Modify Pattern ..Could you please elaborate or share some document for the same

[Ram Devanathan1]

pl start a new thread with what you tried and what issues you faced with adequate info/screenshots so the folks here can help.

[Rahul Priyadars]

Hi Ram

Need your help here.

As per this KB -

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953853

I do not see TAGS are coming for Virtual Machine Instance Class of AZURE.

Regards

RP

[Ram Devanathan1]

Hi Rahul,

I don't know why you are not getting tags for Azure VM. it is standard functionality, so i can give some general guidance unless you have some additional information/errors to show.

Are you on CAPI or Patterns discovery - if you are on CAPI, please move to Patterns for cloud resources Discovery. CAPI based discovery is not getting extended, only Patterns going forward.

After that please update to latest patterns app from the store and check if you still don't get tags. the tags pattern extension should be available in Azure VM (LP) pattern - check if you get any errors during discovery.

BTW - this is regardless of whether you have CPG or Discovery license - same thing applies in both cases.

[Eric Smith]

Hi! Are you using any tool to populate the tags? I'd propose taking a look at zigiops. I can make the connection between the two systems bi-directionally. It can be tweaked to execute your use cases. Check it out.