Population of field FQDN by Discovery

Daniel Borkowi1
Mega Sage

Hi community,

 

does anyone know how the field FQDN in Windows servers is populated by Discovery? We have the issue that Hostname and Domain is populated correctly but not FQDN. For our Windows Servers it only contains the Hostname although both other fields are correct and also the entries in related list "DNS Names for CIs" are correct. 

Thank you in advance.

Greets,

Daniel

 

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1 ACCEPTED SOLUTION

paul_gerigk
Tera Guru

Hello, everyone,
i (Daniel's colleague) analyzed the code of the Classifications sensor and set the property "glide.discovery.hostname.wmi_trusted" from false (default) to true.
This change had the desired effect

View solution in original post

7 REPLIES 7

doug_schulze
ServiceNow Employee
ServiceNow Employee

That is done in a combination of the Windows Classify Sensor where it sets the CI data that Dave talks about and the 'DiscoveryFQDNSensor' script include

Thanks Doug, now I knows where I have to search. But maybe a Business Rule or changing the sensor script will be the better way than to manipulate this core Script Include.

paul_gerigk
Tera Guru

Hello, everyone,
i (Daniel's colleague) analyzed the code of the Classifications sensor and set the property "glide.discovery.hostname.wmi_trusted" from false (default) to true.
This change had the desired effect