What is c level course syllabus?
Hi, Any one know What is c level course syllabus? and Where I can learn it online.
Forum Posts
Azure VDI Discovery?
It's possible to discover azure VDI ( virtual desktop machine) in Service now?
Discovery of Mist Access Point in ServiceNow
Hello everyone, What is the discovery mechanism for Mist Access points with ServiceNow.
Where should I put modules that are part of an application?
I currently have application modules in the same table as services or in no table at all. Where should I create records for these? For example: ServiceNow is a record I have in the cmdb_ci_service table. For modules in ServiceNow (Change Management, ...
Event Management - CMDB Based Alert Correlation
Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...
How to do Manual Service Mapping? Please help me
Hi All,Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping.But,How to do the Service Mapping Manually if no discovery tool?What are the step-by-step procedures to complete Manual servi...
Event Management - CMDB Based Alert Correlation
Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...
MID server service is running, connected to the instance but records is not created
Hi ITOM guys, We've successfully installed new MID server, connected to the instance, user has the needed roles, service acc is good, service is running but no record is created for the MID. Tried logging with the instance user for the MID, has acces...
How to discover a clustered Oracle Databases
All,I've been battling this for quite some time and while all of the wiki's lead to SNOW discovering Oracle instances our DBAs are insisting that we capture the database as well. Here is our scenario:Oracle Database: PRODDB is clustered across 2 inst...
Mid Server Architecture for Discovery, Event, Orchestration, Integration - How many do we need
We are looking to refresh our mid-server infrastructure and are considering a Kubernetes containerized structure. We have two Data Centers in the US, two in the UK. Challenges: I don't really know anything about Kubernetes as I am an old school infr...
Merging Alerts
Is it possible to merge alerts that come from the same issue?For example a down machine that generates multiple alerts?What are the options for grouping multiple alerts into a single alert (not lose) to reduce the number of alerts?
Deactive user affect in which ServiceNow modules?
Hello Team,I want to know if user is deactivated from ServiceNow , then what areas will impact like if user create scheduled job and run by showing his name, then it will run or not if user is not available in system.Like multiple area may impact or ...
IP Address in payload is null
IP Address in payload is null - Name: , ClassName: cmdb_ci_ip_switch, Ip Address: null, Serial Number:, SysID: null while discovering network switches. Credentials are being used however when this issue appears it is using credential less as source. ...
What is the Difference between Edit and Add button on related list?
Hello Al, Can anyone tell me the difference between these two button on related list?
