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list view truncates values - how to prevent this?

I have config items with names that are 40 characters & more but the names are truncated with trailing dots, for example myparm-applncontent_mnapp2309p.prod.otai... This is NOT a problem of column width. There is plenty of room in the list view to di...

haldroid by Tera Contributor
  • 22431 Views
  • 6 replies
  • 1 helpfuls

Firewall Audits and Reporting

Hi Everyone, Is anyone using the store app "firewall reporting and audit"? If yes, then how did you set it up? What credentials do you need to create for this? I checked one video available on YouTube and it said you need to do server less discovery....

pratiksha5 by Mega Sage
  • 624 Views
  • 2 replies
  • 0 helpfuls

Invalid Service Account - MID Server Installation

Dear my fellow ServiceNow Enthusiasts, Hope you're all doing great! I would just like to seek some help and guidance regarding this challenged I recently encountered while setting up or installing MID Server to our client's servers. I tried to instal...

lopchris27 by Tera Contributor
  • 6111 Views
  • 5 replies
  • 16 helpfuls

Resolved! Discovery Error:n payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer].

Hello All,   When I ran discovery,am getting below error.Can some one please help on this? CMDB Identification Error: In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer]. ...

salu by Mega Guru
  • 8826 Views
  • 6 replies
  • 0 helpfuls

Mid Server User account locked out

Hi All, We have cloned our TEST instance to Tokyo and our mid servers need to be upgraded. I see the Mid User account is locked out and I am unable to unlock it.  Mid server services are running in host machine but in SNOW it is showing status as dow...

Phanideepthi by Tera Contributor
  • 1911 Views
  • 4 replies
  • 1 helpfuls

Rubrik Cluster discovery

Hi all, I am looking for some help in setting up Rubrik Discovery ,can anyone guide in credentials setup for the discovery on Rubrik end. Thanks &Regards Tanya

Resolved! Customize choices for the element "os" in the computer table

Hi, I am new to ServiceNow CMDB.The element field "os" in the cmdb_ci_computer table contains several OOTB choices, including some older operating systems that are almost no longer in use. Also, this attribute field does not include choices for relat...

Shuto Sato by Tera Expert
  • 567 Views
  • 1 replies
  • 1 helpfuls

AWS Discovery : Unable to discover Server CI's

Hi All, We are migrating from On-Prem to Cloud infrastructure. Need your kind guidance for the below queries.  Currently we are in On-Prem, and we do have our service account configured in each Windows/Linux host machine and we do have credentials fo...

Keerthy S by Kilo Contributor
  • 1262 Views
  • 9 replies
  • 3 helpfuls